Cosmo Online Casino, a leading online gaming platform, is committed to providing a safe and enjoyable gaming experience for its Australian players. As part of this commitment, we have established a set of terms and conditions that govern the use of our services. These terms and conditions are designed to ensure that all players have a clear understanding of their rights and responsibilities when using our platform.
By registering an account with Cosmo Online Casino, you agree to be bound by these terms and conditions. If you do not agree to be bound by these terms and conditions, you must not use our services. We reserve the right to modify or update these terms and conditions at any time, and it is your responsibility to review these terms and conditions regularly to ensure that you are aware of any changes.
Account Registration
To register an account with Cosmo Online Casino, you must provide accurate and complete information, including your name, date of birth, and address. You must also choose a unique username and password. You are responsible for maintaining the confidentiality of your account and password, and you must not share your account or password with anyone else.
Account Security
We take the security of your account very seriously. We use state-of-the-art encryption technology to protect your personal and financial information. You must also take steps to protect your account, including regularly reviewing your account activity and reporting any suspicious activity to us immediately.
Gameplay and Wagering
Our games are designed to be fun and entertaining, but we also have rules in place to ensure that all players have a fair and enjoyable experience. You must not engage in any form of cheating or collusion, and you must not use any third-party software or tools to gain an unfair advantage. You must also not wager more than you can afford to lose, and you must not use our services if you are under the age of 18.
Responsible Gaming
We are committed to responsible gaming, and we have a range of tools and resources available to help you manage your gaming habits. You can set limits on your deposits, wagering, and game play, and you can also self-exclude from our services if you need to take a break. If you are concerned about your gaming habits, please contact our customer support team for assistance.
Dispute Resolution
In the event of a dispute, we will do our best to resolve the issue fairly and promptly. If we are unable to resolve the dispute, you may contact our customer support team to escalate the matter. We will also do our best to resolve any technical issues that may arise, and we will provide you with regular updates on the status of any maintenance or repairs.
Changes to Terms and Conditions
We reserve the right to modify or update these terms and conditions at any time, and it is your responsibility to review these terms and conditions regularly to ensure that you are aware of any changes. If you do not agree to the changes, you must not use our services. We will notify you of any changes by email or through our website, and you will have the opportunity to review and accept the changes before they take effect.
Entire Agreement
These terms and conditions constitute the entire agreement between you and Cosmo Online Casino, and they supersede all prior agreements, representations, and understandings. If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Governing Law
These terms and conditions will be governed by and construed in accordance with the laws of Australia, and any disputes will be resolved in accordance with Australian law. By using our services, you agree to submit to the jurisdiction of the Australian courts and to the laws of Australia.
Cosmo Online Casino in Australia requires all players to register and verify their accounts before making a deposit or playing any of our games. This is a one-time process that helps us ensure the security and integrity of our platform.
To register, simply click cosmocasino on the “Sign Up” button on our homepage and fill out the registration form with your personal details. You will need to provide your name, email address, phone number, and a unique password. Please ensure that you enter all the required information accurately and completely.
Once you have completed the registration form, you will receive an email from us to verify your email address. This is an important step in the process, as it helps us ensure that you are the rightful owner of the email address you provided. To verify your email address, simply click on the verification link provided in the email.
After verifying your email address, you will need to provide additional identification documents to verify your identity. This is a standard procedure in the online gaming industry, and it helps us prevent fraud and ensure that our platform is used by legitimate players only.
You will need to provide one of the following identification documents:
– A valid government-issued ID (such as a driver’s license or passport)
– A utility bill or bank statement with your name and address printed on it
– A copy of your birth certificate or social security card
Once you have provided the required identification documents, our team will review and verify your account. This process usually takes a few minutes to a few hours, depending on the complexity of the documents provided.
Once your account is verified, you will be able to make a deposit and start playing our games. Remember to always play responsibly and within your means.
If you have any questions or concerns about the registration and verification process, please do not hesitate to contact our support team. We are always here to help you with any issues you may encounter.
Cosmo Online Casino in Australia is committed to providing a fair and enjoyable gaming experience for all players. To ensure this, we have established certain rules and guidelines that govern gameplay and wagering requirements.
Gameplay Requirements:
1. All games at Cosmo Online Casino in Australia are played with real money, and all winnings are credited to the player’s account in Australian dollars (AUD).
2. The minimum bet per spin or round is AUD 0.20, and the maximum bet per spin or round is AUD 100.00.
3. The maximum payout per game is AUD 50,000.00, and the maximum payout per day is AUD 100,000.00.
Wagering Requirements:
1. All bonuses and promotions at Cosmo Online Casino in Australia are subject to a wagering requirement of 40x the bonus amount.
2. The wagering requirement must be met within 30 days of the bonus being credited to the player’s account.
3. Not all games contribute equally to the wagering requirement. The following games contribute 100% to the wagering requirement:
• All slot games, including video slots and classic slots, contribute 100% to the wagering requirement.
4. The following games contribute 20% to the wagering requirement:
• All table games, including blackjack, roulette, and baccarat, contribute 20% to the wagering requirement.
5. The following games do not contribute to the wagering requirement:
Excluded Games
• All progressive jackpot games, including progressive slots and progressive table games, do not contribute to the wagering requirement.
6. In the event that a player’s account balance is zero, any remaining wagering requirement will be reset to zero.
7. In the event that a player’s account balance is positive, any remaining wagering requirement will be deducted from the player’s account balance.
By playing at Cosmo Online Casino in Australia, players agree to be bound by these gameplay and wagering requirements.
Cosmo Online Casino in Australia is committed to providing a seamless and efficient payout and withdrawal process for our valued players. Below, you will find the terms and conditions that govern the payout and withdrawal of winnings at Cosmo Online Casino in Australia.
1. Payout and Withdrawal Methods
2. Payout and Withdrawal Limits
3. Payout and Withdrawal Processing Time
Cosmo Online Casino in Australia aims to process payouts and withdrawals within 24-48 hours of receiving a request. However, please note that processing times may vary depending on the payout and withdrawal method chosen.
4. Payout and Withdrawal Fees
Cosmo Online Casino in Australia does not charge any fees for payouts and withdrawals. However, please note that some payout and withdrawal methods may incur fees from the relevant financial institution or service provider.
5. Payout and Withdrawal Reversals
In the event that a payout or withdrawal is reversed due to a technical issue or a mistake, Cosmo Online Casino in Australia reserves the right to re-credit the relevant account or re-issue the relevant payment.
6. Payout and Withdrawal Disputes
If a dispute arises in relation to a payout or withdrawal, Cosmo Online Casino in Australia will investigate the matter and make a decision in accordance with our terms and conditions. The decision of Cosmo Online Casino in Australia is final and binding.
7. Payout and Withdrawal Terms and Conditions
Cosmo Online Casino in Australia reserves the right to modify or change these payout and withdrawal terms and conditions at any time. It is the responsibility of the player to review and comply with these terms and conditions.
Cosmo Online Casino in Australia is committed to providing a fair and transparent gaming experience for all its players. In the event of a dispute, we have established a clear process for resolving any issues that may arise.
Dispute Resolution Process:
1. If a player has a complaint or dispute, they should contact our customer support team via email or live chat. Our team will investigate the matter and respond to the player within 24 hours.
2. If the player is not satisfied with the response, they can escalate the matter to our Dispute Resolution Committee. The Committee will review the case and make a final decision within 7 days.
Governing Law:
The laws of Australia will govern any disputes or claims arising out of or related to the use of Cosmo Online Casino. By playing at our casino, players agree to submit to the jurisdiction of the Australian courts and to the laws of Australia.
Limitation of Liability:
Cosmo Online Casino shall not be liable for any damages or losses arising out of or related to the use of our services, including but not limited to, direct, indirect, consequential, incidental, punitive, or special damages, including but not limited to, lost profits, business interruption, or other economic loss, even if we have been advised of the possibility of such damages.
Entire Agreement:
This agreement constitutes the entire agreement between the parties and supersedes all prior or contemporaneous agreements, representations, warranties, and understandings, whether written or oral, between the parties.
Changes to Terms and Conditions:
We reserve the right to modify or change these terms and conditions at any time without notice. It is the player’s responsibility to review these terms and conditions regularly to ensure they are aware of any changes.